Free Shipping on orders of $99 or more

Shipping Policy


Normal Operations
- Orders are processed in 3-5 business days from the time it was placed.
- Orders are shipped via USPS First Class or Priority mail from North Carolina.
- USPS shipping rates are based on your address and weight of the shipment.
- USPS shipping fees and charges are NOT refundable
- We ship in the continental USA.  International shipping is not available at this time.
- We offer free shipping on orders of $75 and up.

Missing or Stolen Packages
Flame n’ Glow Candle Co. is not responsible for any lost or stolen packages, and will not reimburse or duplicate any stolen or lost items from USPS.

Customers are responsible for ensuring the shipping information provided is secure and accurate. Postal issues are the sole responsibility of the carrier, USPS. If items are lost or stolen, a claim can be filed directly through USPS. Contact your local post office or the USPS directly with any issues at (800) 275-8777.

Shipping During Summer Months
During the hotter months of the year - May through September (maybe as early as April), we will only ship orders Monday and Tuesday. This is to ensure that your package is not in a USPS warehouse sitting over the weekend, risking your order melting or getting damaged due to the heat.

We value you as our customer, which means we intend to deliver you quality in the products you receive. Therefore, with your package, you may also find your products sealed in a thermal mailer with an ice pack. Again, this is to help with keeping your products in good condition while in transit during the hot months.

****** If you prefer USPS Overnight shipping, please contact us at before placing your order for confirmation.